Payment Methods

Thank you for choosing EdenSEXDOLL! You can make purchases on our website with complete peace of mind, as we have taken all necessary precautions to safeguard your payment details. We offer a variety of secure payment methods to choose from when you make a purchase on edensexdoll.com. If you encounter any issues with the payment methods offered on edensexdoll.com, please feel free to contact us at support@edensexdoll.com, and we will be happy to assist you.

Credit Card & Debit Card

You can pay with Credit Card or Debit Card directly. If your payment fails, you can try the following methods to complete your purchase:

  • Check if your card information (including the billing address) is correct and up to date
  • Check if your card is eligible for international payments
  • Contact your bank to ensure they are not blocking the transaction, let them increase your Credit Card limit and approve your payment
  • If your card is Discover & Diners or Japan Credit Bureau (JCB), please select PayPal and then pay with the Credit Card options of PayPal
  • If you still can’t make the payment, please use a different payment method, such as PayPal or Klarna

PayPal

PayPal offers various payment options to its customers, such as:

  • If you have a PayPal account, you can select PayPal at checkout and log in to pay using your PayPal Balance, Credit or Debit Card, or Bank Account.
  • If you don’t have a PayPal account but you have a credit card, select the Debit or Credit Card option under PayPal checkout page. You will then be directed to the PayPal checkout window where you can enter your credit card details and complete your payment.
  • PayPal Credit is a financing solution that permits customers to pay for their purchases over time with zero interest, provided they pay in full during the promotional period. It’s a great alternative if you don’t want to afford the high interest on your credit card.

PayPal - Pay Later! (US, UK, DE, FR and AU Only)

We are excited to announce our partnership with PayPal, which brings more flexible payment options to our checkout process. With the Pay in 4 feature, you can split your purchase into four payments, with the first payment due at the time of transaction and the remaining three payments made every two weeks thereafter.

Klarna - Buy Now, Pay Later! (US and CA Only)

We’ve teamed up with Klarna to enhance your shopping experience. (learn about what is Klarna?) Opt for “Buy now, pay later with Klarna” and select your desired payment schedule. A quick 2-step application process will provide an instant approval decision. Upon approval, you may complete your purchase, and we will promptly start production and ship your doll to you.

If you fail to pay via Klarna, please let us know. We can send you a Klarna invoice instead, that will be easier to pay.

**Note: If you choose Klarna as your payment method at checkout, please ensure that you settle in your local currency.

edensexdoll-secure-website-checkout-image

How Do We Ensure the Security of Your Payment?

  • We use a reliable and secure payment gateway certified by PCI DSS (Payment Card Industry Data Security Standard) to guarantee that all payment transactions are encrypted and safeguarded from unauthorized access, ensuring the safety and security of your payment information.
  • Our website, edensexdoll.com, uses an SSL certificate, which is a security protocol that encrypts data transfers between the web server and browser. This ensures that your personal and financial information is transmitted securely.
  • Protecting your personal information is our top priority, and we take data privacy very seriously.

Why Does My Payment Fail?

There could be various reasons why your payment is not going through or you’re seeing a decline error message.

Internet Explorer is not supported.
Please note that our website is using the up-to-date technology and does not work well with old version Internet Explorer browser. We suggest you switch to Google Chrome, Apple Safari, Microsoft Edge browser to complete your order.

PayPal is blocking the purchase.

  • Your Credit Card or Debit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)
  • Your Credit Card or Debit Card issues with International transactions (Ensure your credit card or debit card is allowed to buy online from overseas merchants)
  • If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.

Need to Check Your Card.

  • Do Not Honor: The bank is unwilling to accept the transaction.
  • Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
  • Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
  • Expired Card: Card is expired. The customer will need to use a different card.
  • Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
  • Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
  • Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
  • Based on Location: The bank declined based on location.
  • Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.

If your payment won’t process with your PayPal account or you’re still having problems with your card, try:

  • Call your Credit Card or Debit Card issuing bank to let them know that the payment was made by yourself. Your payment will definitely be approved if the issuing bank receives your phone.
  • Changing your payment method at checkout. If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. You can add a credit or debit card or add your bank account. Both options are quick and easy and will give you more flexibility at checkout.
  • Confirming your email address or phone number is entered correctly. Make sure you have finished registering for PayPal account by confirming your information. A payment will fail if you haven’t completed this process.
  • Make the purchase again in a browser that’s in Incognito mode, or in a different browser.
  • If there are no known issues with your payment, please reach out to us with your order number, name, email address, error notification, and error screenshots. We will investigate the matter and help you complete your order.

**Note: You should receive details of any successful or failed transactions from your bank. In case the payment fails, do not hesitate to contact your bank or Contact Us for assistance.